This award honors Yale® dealers that have exhibited focused leadership, and continue to drive their customers to the highest level of performance in all functional areas of materials handling. To receive the award, dealers must meet rigorous business practice standards and performance criteria which are assessed and modified annually to ensure alignment with evolving customer expectations and heightened industry demands.
“Our entrepreneurial, exclusive independent dealer network is a definite competitive advantage and integral to providing the expert knowledge and support that drives customer satisfaction and attracts new business. Every year, the Dealer of Excellence recipients demonstrate their ability to enhance their capabilities, meet the increasingly demanding criteria and stand out among a remarkably talented group of dealers,” said Bob Sattler, Vice President, Dealer Business Development.